Parts Department
Here at Down Right Cozy, we pride ourselves in providing our customers with fast and efficient information, and availability for all of your parts needs.  During the Fall and Winter Months, stove and fireplace manufacturers are difficult to contact, and sometimes require days for answers on part costs and availability.  We have found that email is a faster, and more efficient way to get the right answers to your parts questions.

We have attached a link below that will open an email window and send your requests and questions right to our parts department manager.  Please provide as much information as possible to expedite these inquiries.
   

All inquiries will be responded to within the same business day.
Please provide Manufacturer, Model Number, and Serial Number of your product in your Inquiry. 

Click Here to Contact the Parts Department

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