at Down Right Cozy, we pride ourselves in
providing our customers with
fast and efficient
information, and availability for all of your
parts needs. During the Fall and Winter
Months, stove and fireplace manufacturers are
difficult to contact, and sometimes require days
for answers on part costs and availability.
We have found that email is a faster, and more efficient way to get the right answers to your
We have attached a link below that will open an email window and send your requests and questions right to our parts department manager. Please provide as much information as possible to expedite these inquiries.
All inquiries will be responded to within the same business day.
Please provide Manufacturer, Model Number, and Serial Number of your product in your Inquiry.
Click Here to Contact the Parts Department